Sarah Fitch, one of the managers at Mount Pleasant Seafood, is happy to be carrying on her family’s business. Opening back in the 40s, this specialty market has been feeding the demand for fresh, local seafood for about 70 years. When the team at Mount Pleasant Seafood realized they needed a new POS system, they did a lot of research. Sarah cast a wide net to explore options and was immediately impressed by the customer service at POS Nation.
Mount Pleasant Seafood was working with an old, outdated point of sale (POS) system. They needed something that was easy to learn and use, yet powerful enough to support their growing business. Partnering with a company willing to help with training, installation, and technical support was important to them, too.
Mount Pleasant Seafood implemented POS Nation, and while it was a learning process to upgrade from an old POS system, they felt well-prepared. “I think POS Nation really did a good job of explaining different options that would be available and what would be the best for our industry,” Sarah said, “I was well-informed all along the way.” The team at Mount Pleasant Seafood can now manage inventory more efficiently, speed up checkout time, and keep customers happy with an up-to-date solution. Plus, they know that POS Nation always has their back with 24/7 tech support.
“I never felt like, ‘Alright, she’s a customer… she’s paid and gone and moved on.’ I felt like I was supported by the company the whole time.”
- Sarah, Mount Pleasant Seafood
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