By James Thompson
James Thompson, president and co-owner of Huntington Humidor, took over a long-standing cigar shop in Huntington Village — and with it, an outdated POS system. What he needed was something that felt modern, worked fast, and could support future growth.
We needed something that was going to be simple and both easy to use, but something that could stand up and grow with the business as the business itself grew.”
After a surprising referral from a competitor, James started researching POS Nation — and immediately saw the difference.
Lack of Customer Support
With the previous solution's support, James felt like just a number, which is not ideal when things go wrong.
A fellow business owner who had been using POS Nation for years highly recommended the system, praising its reliability and comprehensive features.
After the recommendation James and his team conducted extensive research, evaluating POS Nation's features, support structure, and suitability for their specific cigar shop requirements.
They discovered POS Nation offered exactly what they needed: powerful analytics, scalable growth potential, and an intuitive interface suitable for their business model.
The 24/7 customer support and personal attention from POS Nation's team convinced them this was a partner who would treat their business with care and dedication.
POS Nation's analytics transformed how Huntington Humidor understands their business performance and customer behavior.
The system dramatically improved customer service and operational workflow.
POS Nation's support team sets the standard for customer service in the industry.
A powerful system designed to grow with your business, regardless of size.
Scan a driver's license to confirm customers are of age for liquor and tobacco purchases.
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