Tinder Box carries the most premier brands in the world in their humidors, with storefronts placed in some of the most high-end and high-traffic retail locations in the Carolinas.
Craig Cass’ family owns and operates five premium cigar stores, including Tinder Box, while also managing a wholesale division of selling to grocers.
With buying product and overseeing multiple retail stores, Craig found that he was in need of a powerful POS software to help manage cash flow.
Tinder Box’s team needed solid data to influence decision making, which included seasonal sales trends, hourly rates, employee scheduling, and inventory.
Case break management and label printing was also vital for a cigar shop like Tinder Box, as they sold more singles without UPC codes than they did boxes.
Craig began asking around about point of sale providers in the industry when a customer informed him about POS Nation. He made a call and developed a relationship with our team, immediately deciding that our solution would be the perfect fit.
Linking the POS system up with their web portal and multiple storefront locations was a piece of cake, and now, the Tinder Box team is able to make decisions based on real-time business data.
Craig says he loves that he can pull up each individual shop’s data, but also monitor the greater company when he’s working with manufacturers.
Lastly, printing custom labels for all cigarettes and cigars sold as singles was a game changer.
“One of my favorite aspects of working with POS Nation has been the customer service. They’ve been very helpful and supportive on helping us get better with our software.”
- Craig, Tinder Box
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