As a small business owner, you’ll take easy wins where you can get them. In that case, think of a POS system as an “easy” button for your business system.
From managing employees and inventory to tracking sales and more, small business POS systems digitize and automate key functions within your business. Plus, their reporting can help set your business strategy for pricing and customer loyalty promotions.
But what’s the best retail POS system for your small business? And what features do you really need?
We’re going to examine some of the top POS systems for small businesses on the market today. From popular features to best-fit businesses and more, we’re providing the information you need to make the best decision for your business.
The 6 Best POS Systems for Small Businesses
Before we examine the top POS systems for small businesses, let’s first ask an important question: As a small business owner, do you even need a POS system?
You have likely already guessed that the answer to this question is yes — but why is that? What features can a POS system offer your business that you can’t accomplish through manual processes like hand-made spreadsheets and simple time clocks?
Retail store POS systems offer a whole host of features that can help you keep your finger on the pulse of your small business operations. Advanced inventory management features can assist you in avoiding inconvenient out-of-stocks. Employee management features go far above and beyond simple time-clocking, enabling you to optimize employee scheduling and create customizable user permissions by role, ensuring that data is only accessible to staff members who need it.
Operations aside, your small business can also benefit from the customer-oriented features of a POS system. To stay competitive in the current market, your business will need to enact customer loyalty programs, run promotions, and offer gift cards and online sales.
Additionally, customers in 2022 will expect multiple payment options. Implementing the right POS system will enable you to accept credit cards and payments through services like Apple Pay or Samsung Pay, making it more convenient for customers to buy from your store.
Related Read: 6 Major Advantages of Contactless Payment
Because POS systems are crucial for small businesses of all types, we’ve rounded up the seven best options available. Let’s dive into the strengths of these POS systems to see which could be the right for your small business.
1. POS Nation
POS Nation’s complete point-of-sale solution helps you streamline your business. We pride ourselves on providing incredible customer support without hidden fees or long-term contracts. CAP Retail by POS Nation offers a simple-to-use, feature-packed retail POS software solution that is a great fit for single-location stores or multi-store chains.
- Ease of Use: 4.5
- Customer Service: 4.8
- Average Rating: 4.6
Square offers retail POS software solutions for any size business. Commonly known for their portable, mobile-phone-ready card readers, Square also offers solutions for larger-scale stores and chains. Square’s pricing starts with a no-monthly-fee option.
Square Retail is a good fit for businesses like CBD dispensaries, food and beverage service, health and fitness, and general retail stores.
- Ease of Use: 4.7
- Customer Service: 4.4
- Average Rating: 4.7
Lightspeed Retail is one of the giants of omnichannel retail POS software. Lightspeed offers retail solutions designed to integrate with eCommerce for omnichannel support. Lightspeed Retail operates in over a hundred countries across the globe.
Lightspeed Retail is a good fit for businesses like bike shops, gift stores, health clubs, and sporting goods stores, as well as other types of general and specialized retail.
- Ease of Use: 4.3
- Customer Service: 4.2
- Average Rating: 4.2
4. Shopify POS
Shopify is commonly known as an eCommerce brand, but Shopify POS offers in-store retail POS solutions as well. Shopify also lists options for marketing solutions on their website, enabling stores to market their products with data directly from their POS solution. Shopify offers downloadable solutions to operate their software from your mobile phone or tablet.
Shopify POS is a good fit for businesses like wholesale markets, clothing stores, jewelry stores, and individual craft sellers.
- Ease of Use: 4.6
- Customer Service: 4.6
- Average Rating: 4.6
Revel Systems is designed to help small businesses streamline operations and leverage business data. An iPad-based POS solution, Revel Systems is cloud-based and accessible from anywhere. This solution is intuitive, enabling users to run their stores efficiently and effectively.
Revel Systems is a good fit for businesses like coffee shops, pizza stores, restaurants, quick-service restaurants, and general retail.
- Ease of Use: 3.8
- Customer Service: 3.4
- Average Rating: 3.7
6. Clover POS
Clover POS is designed to be an easy-to-use POS solution for multiple types of small businesses. Clover offers multiple integrations with third-party apps like MailChimp, QuickBooks, and more to help make set-up and ramp-up as quick and easy as possible.
Clover POS is a good fit for businesses like restaurants, quick-service dining, professional and personal services, and general retail.
- Ease of Use: 4.1
- Customer Service: 3.4
- Average Rating: 3.9
Find the Ideal POS System for Your Small Business
A basic understanding of various POS systems' offerings and customer ratings is a great starting point. Still, this post alone won’t be enough to help you ensure you’re selecting the perfect POS system for your small business.
To select the perfect POS system to help your small business grow, you’ll need to identify the specific features and hardware you need to succeed.
Check out our free resource, The Retail POS System Buyers’ Guide. Identify your specific needs in terms of features, functionality, and more. Next, you’ll want to schedule a demo with our team.
See POS Nation’s retail solution in action and see if it’s the right solution for your store. Our retail expert will answer any questions you have during the demo, giving you all the information you need to decide.