Skip to main content
Sophia's Greek Pantry

Sophia's Greek Pantry

"My accountant loves you guys."

By Valerie Georgoulopoulos

Scale up your business Ease of use Advanced reporting
01

Problems

Valerie Sophias Greek Pantry

Specialty inventory needs

Sophia’s Greek Pantry began in Belmont, Massachusetts, in 2001 with a clear goal: to share Greek culture and food with the local community.

When customers in Lowell asked for a Greek store of their own, Valerie Georgoulopoulos opened a second location to meet that need.

“Our customers said, ‘Hey, there’s a Greek store up there... and we want to know if you can come and open up a store there,’ because the Greek community in Lowell really needs something, and we’d be a perfect fit.”

Sophia’s Greek Pantry North offers a wide selection of imported Greek products, including olives, feta cheese, and their signature sheep and goat’s milk yogurt.

Listed Problem

Modern point of sale
When opening a new location, Valerie needed a modern point of sale with specialty grocery-specific features.

Advanced reporting
Valerie needed clear, reliable reports to help manage complex inventory and track sales.

Ease of use
Staff needed a system that was simple and reliable — something they could depend on day after day.

02

Discovery

Finding a fit with Markt POS

Markt POS has powered Sophia's Greek Pantry from day one, and it continues to deliver
on ease of use, speed, and accuracy.
Online Search

Online search

Valerie looked for a POS system that could manage a diverse range of imported goods, including feta cheese, olives, and yogurt made from sheep and goat dairy.

Immediate Fit

Discovering Markt POS

Valerie found Markt POS, scheduled a demo, and hasn't looked back.

Real-Time Data Confirmation

Easy to use

The system is to use — both on the frontend, when working with customers, and on the backend, when using reporting features to manage her business.

Continued success

Hands-on exploration

The consistent updates and enhancements help Valerie keep her store modern and efficient.

03

Solutions

"The staff really likes using it because it’s simple and works flawlessly." — Valerie Georgoulopoulos

Markt POS Self Checkout 1 (1)

Frontend simplicity

  • A great customer experience: "I love how easy it is on the front end, working with customers."

  • Scale integration: Scales connect directly to Markt POS, ensuring consistent weights and pricing.

  • Tailored to retail markets: Markt POS is built for specialty markets, providing an intuitive and robust POS system.

Small businesses supporting small businesses

Backend features

  • Reporting: "But I really love all the backend features, like the reporting and inventory management."
  • Easy to share: You can easily share reports, sales, and end-of-month data with your accountant for tax purposes.
MarktPOS-Social-June-2024-6-7

Upgrades and support

  • Built to scale: Whether you're opening a new store or expanding inventory, Markt POS grows with you.
  • Consistent upgrades: "We continue to use it, as well as all the enhancements that you guys have given us."
04

Results

"We’ve had Markt POS since we opened... and I haven’t changed anything." — Valerie Georgoulopoulos

Runs smoothly every day
Valerie’s team gets fast checkouts, accurate weighing, and a clean workflow, with no training headaches or tech slowdowns.

Staff and accountant approved
From the sales floor to the back office, everyone benefits from simple tools and detailed reports.

Purpose-built for specialty items
Built-in scale functionality makes it easy to ring up fresh items with confidence.

Always improving
Valerie continues to take advantage of Markt’s ongoing enhancements, without changing systems or disrupting her store.

What problem are you trying to solve

Store performance analytics
Get a snapshot of any aspect of your business with customized reports. Access analytics at any time via the remote back office.
Employee tracking
See when each employee has clocked in and out, what actions they've performed within a transaction, and how much staff you'll need during peak hours.
Customer reports
Check in on your most loyal customers, tapping into their detailed purchase history and buying trends.

Software Recommendation

The POS built for markets

Markt POS understands your business. With all the features you need, integrated hardware, and responsive customer support, we're your partner in success.

Liquor
Grocery
C-Store
Liquor
Cellphone Repair
Retail
Liquor
Grocery