The Complete Grocery Store Playbook

You're on your way to learning all about starting, managing, and scaling a successful grocery store!
Complete the lessons in your free course at your own pace.
 
📑 Remember: You can save, bookmark, and return to your resources anytime.
grocery store playbook (2)

Sections

Explore the section material and test your knowledge with short quizzes. Each section offers helpful resources you can actually use in your operations.
pos nation course path decorative

Getting Started with Grocery

[GUIDE] How to Open a Small Grocery Store in 8 Steps
Icon [GUIDE] How to Open a Small Grocery Store in 8 Steps
Grocery and Market
One thing is for sure: people will always need food. Grocery stores are the perfect place to stock up on the essentials for the week. They’re convenient, customers know what they’re going to get, and due to the demand...
How Much Do Small Grocery Stores Make? + 6 Tips To Boost Sales
Icon How Much Do Small Grocery Stores Make? + 6 Tips To Boost Sales
Grocery and Market
As an aspiring small business owner, numbers are constantly swirling around in your head. How many employees do you need to hire? How much will it cost to stock your grocery store? How many customers can you expect to...
Small Grocery Store Business Plan: 6 Mistakes To Avoid
Icon Small Grocery Store Business Plan: 6 Mistakes To Avoid
Grocery and Market
You’re planning to make a new dish for the first time. You aren’t sure where to start, what ingredients you need, or even whether you need to preheat the oven.
How To Choose Grocery POS Hardware That Won't Fail During Rush Hours
Icon How To Choose Grocery POS Hardware That Won't Fail During Rush Hours
Grocery and Market
If you’ve ever watched a Saturday afternoon checkout line grind to a halt because a scanner won’t read a bruised apple sticker or a deli scale suddenly disconnects mid-order, you already know the frustration.
ANSWERED: What License Do I Need To Open a Grocery Store?
Icon ANSWERED: What License Do I Need To Open a Grocery Store?
Grocery and Market
Interested in opening a grocery store, but overwhelmed by the number of permits you need to apply for? You’re in the right place.
Grocery Fundamentals Quiz
Grocery Fundamentals · Check Your Knowledge

The Grocery Aisle Quiz

15 questions pulled from five essentials every grocer needs to know.

Aisle 1 of 15

Operating a Grocery Store

How To Run a Grocery Store: 8 Store Management Tips and Tools
Icon How To Run a Grocery Store: 8 Store Management Tips and Tools
Grocery and Market
Running a grocery store is a rewarding yet challenging business. Run it right, and you’ll have loyal customers for years. But a poorly run grocery store will sink your operations and drive away customers. To avoid a...
Improve Grocery Store Operations: 10 Tips, Tools, and Tactics
Icon Improve Grocery Store Operations: 10 Tips, Tools, and Tactics
Small Business Tips
Running a grocery store is like sailing a ship in a stormy sea — there’s a lot to do, just between navigating and staying afloat. Many store owners face an endless to-do list of tasks to keep their business running. It...
How Does the Grocery Supply Chain Work?
Icon How Does the Grocery Supply Chain Work?
Grocery and Market
Do you want your grocery store to survive… or thrive?
How To Increase Sales With a Grocery Store Layout Strategy
Icon How To Increase Sales With a Grocery Store Layout Strategy
Retail Store
Is your grocery store layout strategy leading customers into dead ends instead of your more profitable aisles?
5 Grocery Staff Training Tips & Tools
Icon 5 Grocery Staff Training Tips & Tools
Are you a grocery store owner struggling with long checkout lines, misplaced products, or unprepared employees? The right grocery staff training can fix that.
11 Key Performance Indicators Grocery Stores Should Track
Icon 11 Key Performance Indicators Grocery Stores Should Track
Grocery and Market
Do you know how you’re doing on your key performance indicators (KPIs)? You may not have yet identified your target KPIs if you’re like 49 percent of small business owners.
Bonus: Free Guide

How to Price Grocery Products

A profit margin guide for grocery stores

Grocery Store Operations Quiz
Grocery Store Operations · Check Your Knowledge

The Back Office Quiz

18 questions pulled from six essentials on running day-to-day operations.

Aisle 1 of 18

Talk to an expert in your industry about the features you need to get started.

Tools of the Grocery Trade

Speeding Up Your Grocery Store Checkout Line: 6 Tips for Efficiency
Icon Speeding Up Your Grocery Store Checkout Line: 6 Tips for Efficiency
Small Business Tips
Do you often hear toes tapping and audible sighs from your customers as they stand in long checkout lines at your store?
6 Must-Have Grocery Store POS Features [+ Top Providers]
Icon 6 Must-Have Grocery Store POS Features [+ Top Providers]
Grocery and Market
Icon Guide to Grocery Store Inventory Management | Posnation
How Do Grocery Stores Prevent Theft? 9 Loss Prevention Tips
Icon How Do Grocery Stores Prevent Theft? 9 Loss Prevention Tips
Grocery and Market
Theft is one of the biggest enemies of grocery store owners. Whether your grocery store is big or small, theft will occur, and as a smaller grocer, you know that every penny counts. So, how do grocery stores prevent...
Grocery Customer Loyalty: 5 Pro Tips & Tools
Icon Grocery Customer Loyalty: 5 Pro Tips & Tools
Did you know it costs a business almost five times as much to acquire a new customer compared to retaining a current one?
Grocery Store PLAYBOOK (3)
Grocery Store PLAYBOOK (4)
Tools of the Grocery Trade Quiz
Tools of the Grocery Trade · Check Your Knowledge

The Checkout Counter Quiz

15 questions pulled from five essentials on the tools that keep a grocery store running.

Aisle 1 of 15

Talk to an expert in your industry about the features you need to get started.

Marketing a Grocery Store

7 Grocery Store Advertising Ideas: Attract the People You Want To Serve
Icon 7 Grocery Store Advertising Ideas: Attract the People You Want To Serve
Independent grocery stores thrive on community, creativity, and the kind of personal touch a national chain simply can’t replicate. You don’t need to jump on every marketing trend — just connect with what really...
7 Practical Marketing Ideas for Small Grocery Stores
Icon 7 Practical Marketing Ideas for Small Grocery Stores
Small Business Tips
Marketing a small grocery store is tough. Family-owned grocery stores have to compete with larger, corporate-run stores that have higher advertising budgets and lower prices.
Grocery Store Loyalty Programs 101: Benefits, Challenges, & Solutions
Icon Grocery Store Loyalty Programs 101: Benefits, Challenges, & Solutions
Grocery stores use loyalty programs because they work. When executed correctly, loyalty programs offer huge benefits to your store, including increased customer retention and basket totals.
3 Grocery Loyalty Program Examples To Inspire You
Icon 3 Grocery Loyalty Program Examples To Inspire You
Grocery and Market
Think about how you feel when you get that last punch on a punch card for a free sandwich. Or how it feels to earn enough points to get 20% off your order at your favorite store. Chances are, your customers feel the...
Bonus: Free Guide

Grocery Store Marketing

Build your grocery store's loyal customer base.

Grocery Store Marketing Quiz
Grocery Store Marketing · Check Your Knowledge

The Storefront Sign Quiz

12 questions pulled from four essentials on marketing and loyalty programs.

Aisle 1 of 12

Other Courses on the Retail Learning Path

Retail Fundamentals Bootcamp

From pricing your first product to reading your numbers like an owner. This course covers the financial fundamentals every retail store needs to stay profitable.

Brick-and-Mortar Marketing

Learn how to market a physical retail store, from choosing the right digital channels to turning your POS into a promotional tool. Built for owners who compete in person, not just online.

Retail Financial Accelerator

From pricing your first product to reading your numbers like an owner. This course covers the financial fundamentals every retail store needs to stay profitable.