POS Nation is happy to announce the opening of the company's first West Coast office located Burbank, California. Headed by Jennifer Netherton, the West Coast office aims to support customers throughout California as well as the Pacific and Mountain time zones. Jennifer's past experience living and working in Los Angeles helped her create a close network of clients in the area — which made her the perfect candidate for the position.
"I was a little nervous, I’m not gonna lie," Jennifer said laughingly when asked about managing the new office. "But now that I’m settled into the new space, I can’t wait to start working with our existing West Coast clients and to start prospecting new customers in the area. Being located in California allows us, as a company, to have a minimum of 13 hours a day to reach out, connect, and build relationships with new clients — which is something we could never do before the move."
"We've always offered 24/7 technical support, so the support side of the equation wasn't an issue, but our customer base has historically been underrepresented in California and the surrounding states," explained Cort Ouzts, director of POS Nation. "With our sales team previously working Eastern time zone hours, we just didn't have enough capacity to give the West Coast the amount of attention it needed. Now, however, having an office based in the Los Angeles area will be a game changer for us. In the few months we've been open, we've already seen enormous growth in the region."
As for potential drawbacks? "Our weekly Tuesday Morning Team Meeting comes really early for me, but I'll survive," noted Jennifer.
Are you a West Coast business owner looking for a point of sale provider? Or are you just curious about our new office? We’d be more than happy to answer your questions and learn more about your business’ needs.